Refund policy

Made-to-Order Products 
Every item at Grooveworld Studios — art prints, stickers, and bundles — is printed to order specifically for you. Because of this, we're unable to accept returns or offer refunds for:

• Change of mind Ordering the wrong size or variant Buyer's remorse Since each piece is made just for your order, we can't resell or restock returned items the way a traditional retailer can, so all sales are final except in the cases below.
• Damaged, Defective, or Incorrect Items If your order arrives damaged, misprinted, or you received the wrong item, we'll make it right — every time. Just reach out within 14 days of delivery with:
  • Your order number
  • A photo of the damaged or incorrect item (and the packaging, if it arrived damaged in shipping) We'll send a free replacement or issue a full refund, your choice — no return shipping required.
• Lost or Missing Packages If tracking shows your order as delivered but you haven't received it, or if it appears lost in transit, contact us within 30 days of the expected delivery date and we'll work with you to send a replacement or refund, depending on carrier investigation outcomes.

How to Reach Us 
Email us at sales@grooveworldstudios.com with your order number and we'll typically respond within 1–2 business days. Refund Processing Approved refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank or card provider.